Description:
BASIC FUNCTION: Assists the Director, Risk Management in organizing, planning and coordinating the risk management and insurance protection program that includes risk assessment, investigation and response, security, insurance, contract management, fraud governance, vendor relationship management and regulatory compliance management, including the Privacy Act and Bank Secrecy Act. Conducts investigations and interfaces with various Federal and local law enforcement agencies related to a variety of fraudulent activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Risk Management/Fraud Governance
Assists the Director, Risk Management in implementing an enterprise-wide program to minimize risk and control fraud. Essential duties and responsibilities include:
Supporting the security programs for the Credit Union, including the information security program, ensuring the protection of member and confidential information.
Educating and delivering preventative methods in confidence to the membership and employees.
Investigating fraudulent activity (kiting, forged endorsement, fraudulent deposit, new account fraud, counterfeit checks, identity theft, plastic card fraud, and phishing) as appropriate to determine the facts pertaining to the situation.
Investigating suspicious member/employee activity as appropriate and coordinating the investigation to determine facts pertaining to the situation. Communicating with law enforcement agencies, financial institutions to provide or request evidence for prosecution and potential restitution of losses. Submitting bond and other related insurance claims to the insurance company and tracking recovery of claims and applying to the appropriate general ledger account.
Assisting in analyzing and classifying risks as to likelihood of occurrence and potential for loss, and measuring impact of risk for all Credit Union products and services.
Assisting in recommending appropriate techniques to minimize loss such as avoidance, prevention and transfer. Assisting in preparing risk assessments for senior management's review and approval.
Disseminating fraud-related information to the appropriate Credit Union employees.
Defining, recommending and implementing controls to reduce incidents of fraud throughout the organization.
Performing due diligence reviews, risk assessments, and disclosure and compliance reviews for the Project Management Office's strategic projects.
Interacting with external law enforcement agencies, financial organizations and others to provide and request evidence for prosecution and potential restitution of losses and exchange methods to mitigate risks.
Meeting with third-party service providers, industry experts and consultants to identify trends and opportunities for improvement in risk management, security and insurance. Evaluating and making recommendations on risk management/security product controls, security features and new technologies.
Preparing risk assessments as a tool to evaluate risk related to products, processes and geography. Analyzing and classifying risks as to likelihood of occurrence and potential for loss, and measures impact of risk for all Credit Union products and services. Recommending appropriate techniques to minimize loss such as avoidance, prevention and transfer.
Insurance
Assisting in managing the fidelity, surety, liability and property insurance programs, including the insurance claims process. Supporting the insurance renewal process. Identifying and recommending insurance brokers and carriers as well as insurance coverage.
Ensuring Insurance Board Policy is current and being adhered to.
Remaining well-versed in insurance issues, related laws, policies and procedures, and renewal process.
Preparing and distributing insurance communication pieces to internal customers explaining the changes in regulations, the impact on Credit Union operations and the actions needed to meet compliance.
Assisting the Manager, Risk Management in responding to and implementing corrective action for insurance findings and recommendations of federal examiners and auditors.
Legal/Regulatory Compliance
Assisting the Director, Risk Management in reviewing, negotiating and developing changes to contract language for all Credit Union contracts to ensure compliance with the Privacy Act and NCUA Rules & Regulations as well as ensuring the contract mitigates risk to the Credit Union. Working directly with the appropriate law firm to negotiate contracts that pose a high risk to the CU and ensures that risks are mitigated.
Maintaining knowledge and skills in compliance requirements for new legislation, regulations or court rulings for operations products or services by attending compliance schools and seminars; regularly reviewing compliance publications and regulatory alerts for compliance.
Reviewing new legislation, regulations or court rulings for operations, products or services and assisting Manager, Risk Management by forwarding compliance issues to responsible individual for required action; assisting Manager, Risk Management in following up with responsible individual to ensure compliance has been implemented according to regulatory deadlines.
Consulting with local, district or other federal representatives for interpretation or application of particular regulations applying to the Credit Union's risk manage
Minimum Requirements:
CORE COMPETENCIES:
1. Business skills: Sound decision making, planning and organizing.
2. Interpersonal skills: Fosters communication, builds relationships, manages conflict.
3. Personal attributes: Self learner, self starter, organizational skills, and positive attitude.
4. Core business values: Accountability, continuous learning, empowerment, results orientation, and teamwork.